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Hong Kong : (852) 2115-8201 |
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Renaud 5 YEAR WARRANTY
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Renaud warrants the following materials and workmanship to be free of defects for as long as you own the grill. This covers the following components: main hood, stainless steel cooking grills, stainless steel outer pedestal system, stainless steel hood handle and Burners. Subject to the following conditions: During the first 2 years Renaud will replace or repair at our option the defective parts free of charge. From 3 years to 5 years will provide replacement parts at 50% of the current retail price. Inner stainless hood, firebox, flame diffusers and warming shelf come with a 2-year warranty. During the first 2 years we will replace or repair at our option the defective parts free of charge. From 3 years to 5 years Renaud will provide replacement parts at 50% of the current retail price. Other components: hose and regulator, cross lighters, thermometer, gas valves, knobs, fasteners, igniter and electrode, and all accessories will be provided free of charge during the first two years of the limited warranty.
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Warranty subject to the following conditions and limitations:
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- This factory warranty is non transferable and may not be extended whatsoever by any of our representatives.
- Renaud warrants its products to the original purchaser only (NO EXCEPTIONS)
- This Limited Warranty does not cover any damage caused by misuse, lack of maintenance, hostile environments, accident, alterations, abuse or neglect, and parts installed by other manufacturers will nullify the warranty.
- Should deterioration occur to the point of non-performance within the duration of the warranted coverage, a replacement will be provided in the first year only. This warranty extends to the repair or replacement of warranted parts that are defective in materials or workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.
- After the first year Renaud reserves the right to fully disengage all obligations with respect to this Limited Warranty by refunding the original warranted purchaser the original wholesale purchase price of the warranted parts.
- A licensed, authorized, service technician or contractor must install the gas grill. Installation must be done in accordance with the installation instructions included with the product.
- Renaud or its parties will not be responsible for the installation, labor or any other costs or expenses related to the re installation of the warranted part, and such expenses are not covered by this warranty.
- Notwithstanding any provision contained in this Limited Warranty, Renaud responsibility under this warranty is defined as above and it shall not in any event extend to any incidental, consequential, or indirect damages.
- Renaud neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of this product.
- The bill of sale and proof of original ownership and serial number if there is one will be required when making any warranty claims from your authorized dealer. The warranty registration must be done online via within 30 days of purchase.
- Renaud reserves the right to inspect any parts prior to approving warranty claim.
- Renaud or its representatives shall not be liable for ANY transportation charges, labor charges or duties.
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